Terms and Conditions

Download General T&Cs

The Zero Terms and Conditions applying to our personal account, debit card, community share options and the other banking services that form part of our service. Customers must accept these Terms and Conditions when signing-up in our app.

You can download the Terms and conditions by clicking the Download button above. 

Mobile Wallet Terms and Conditions can be accessed here.

When signing up for our service, you will also need to accept terms and conditions required by partners that provide elements of our service, in particular the Terms and Conditions of Transact Payments governing the personal account and debit card elements of our service. These terms can be accessed here.

Please note: the Terms and Conditions of Transact Payments will be updated on Monday 9th June and can be viewed here.