How GreenScore Works
Your GreenScore is calculated by using data science to process the transactions you make on your Zero personal account and card. We have partnered with Doconomy to provide an estimate of the carbon impact of each transaction.
If you link your Zero account to your other bank accounts using our open banking feature, we will also process the transactions in those other accounts to give you a more accurate GreenScore.
We will seek your consent to process any additional data before we use it.
If you have more questions about GreenScore, there is some more information in the GreenScore section of our FAQs.
The Evolving GreenScore
We hope you enjoy GreenScore but please be patient, as it's a brand new piece of technology that we will improve over the coming months. We'd love to hear your comments and ideas about it. Please reach out via our Customer Services team who you can contact using various methods described on our Contact Us page.