GreenScore

Discover how sustainable you really are

GreenScore® is a proprietary index we calculate to help you understand how sustainable you are.

You can see your GreenScore in our App, by swiping right to the GreenScore widget from your dashboard.

GreenScore is a number between 1 and 1000, with a higher GreenScore indicating a more sustainable lifestyle, or put another way a higher GreenScore indicates a lower impact on the planet.

There is no obligation to act upon your GreenScore but if you wish, you could try to improve (increase) your GreenScore by spending more sustainably. In the future we will be providing tips to help you understand ways you could achieve this. Each time you make a transaction, your GreenScore will adjust slightly.

In the future, we will be adding lots more data points to GreenScore to make it a much more accurate assessment of your sustainability. We will also be introducing interesting information about how your GreenScore compares to other groups of people's averaged GreenScore so that you can get a sense of how you compare.

How GreenScore Works

Your GreenScore is calculated by using data science to process the transactions you make on your Zero personal account and card. We have partnered with Doconomy to provide an estimate of the carbon impact of each transaction.

If you link your Zero account to your other bank accounts using our open banking feature, we will also process the transactions in those other accounts to give you a more accurate GreenScore.

We will seek your consent to process any additional data before we use it.

If you have more questions about GreenScore, there is some more information in the GreenScore section of our FAQs.

The Evolving GreenScore

We hope you enjoy GreenScore but please be patient, as it's a brand new piece of technology that we will improve over the coming months. We'd love to hear your comments and ideas about it. Please reach out via our Customer Services team who you can contact using various methods described on our Contact Us page.